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SERVICES
VA Retainer Packages
Your hours. Your headaches. Sorted!
Pick a package, point at the stuff that's driving you mad, and watch it disappear from your list. No hand-holding required. No chasing for updates. It just... gets done.
How it works
Choose your hours. Say what needs doing. Breathe. That's it.
Packages
BRONZE
10 Hours Per Month
Perfect for "just take this one thing off my plate"
£350
SILVER
15 Hours Per Month
For when the list is getting out of hand
£525
GOLD
20 Hours Per Month
Serious support for serious sanity
£700
The kind of stuff that gets handled
• Inbox taming
• Invoicing
• Booking systems
• CRM babysitting
• Payment chasing
• Xero reconciliation
• Client comms
• All the things you keep moving to "next week"
Ready to reclaim your evenings?
Book a free discovery call. No pressure, no sales pitch — just a chat to see if this makes sense for you.
Credit Control Services
Get paid. Without the awkwardness.
You did the work. You sent the invoice. And now... crickets. Or worse — the "cheque's in the post" crowd. Chasing money is exhausting. It's awkward. And honestly? You've got better things to do. Let someone else be professionally persistent (and polite... mostly) so your cash flow stops being a guessing game.
Pick the level of backup you need:
Credit Control Essentials
"A gentle nudge"
What you get ...
• Monthly statements to all your customers
• One round of polite reminder emails
• Payment updates logged
• Monthly summary so you know where you stand
• Email only (keeping it low-key
Perfect if ...
Your customers mostly pay on time but need the occasional "ahem, remember this?"
£175/month
Credit Control Standard
"Proper chasing, done properly"
What you get ...
• Everything in Essentials
• Weekly chasing for up to three weeks on every overdue invoice
• Persistent (but still polite) follow-up
• Payments logged in Xero or QuickBooks
• Risky accounts flagged before they become a problem
• Clear monthly debtor report
Perfect if ...
You want someone else to do the chasing so you never have to have "that conversation" again.
£275/month
Credit Control Pro
"Take it. All of it. I never want to think about this again."
What you get ...
• Everything in Standard
• Phone calls to the customers who won't answer emails
• Payment plans set up and managed
• Weekly reporting so you always know who owes what
• Debt collection liaison when things get serious
• Priority response times
Perfect if ...
You want to walk away from credit control completely and know it's in safe hands.
£495/month
Credit Control Reset (One-Off)
"Help. It's all gone a bit... feral."
Got a backlog? Invoices from months ago that you've been "meaning to chase"? No judgement. Let's sort it ...
• Full review of every overdue invoice
• A clean, accurate debtor list
• Statements sent to every customer
• Two rounds of chasing
• Phone calls to your key overdue accounts
• A summary of what happened and what to do next
• Debt collection referral if needed
Optional extras:
• Process setup to stop this happening again: +£75
• Payment terms rewrite: +£45
Perfect if ...
You need a clean slate, fast action and a plan to stop the chaos coming back.
£495 one-off fee (up to 50 invoices)
Got more than 50, or debts that are years old? Get in touch and we'll quote for it.
• Weekly chasing runs for up to three weeks per invoice. After that, you decide whether to write it off or pass it to debt collection.
• We check in every 3 months to make sure your package still fits. If your business has grown, we'll talk about moving up a package.
• The Reset is paid upfront, before work begins.
• All chasing is done in your business's name, so your customers hear from you.
• Debt collection agency fees are separate.
Ready to stop losing sleep over unpaid invoices?
Book a free discovery call and let's figure out the best way to get your cash flowing again.
LET'S GET STARTED
If you would like a no-obligation consultation to find out more about how my services can be of benefit to your business, then please contact me and I will be happy to discuss your requirements and answer any questions you might have.
