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SERVICES

VA Retainer Packages

Your hours. Your headaches. Sorted!

Pick a package, point at the stuff that's driving you mad, and watch it disappear from your list. No hand-holding required. No chasing for updates. It just... gets done.

How it works

Choose your hours. Say what needs doing. Breathe. That's it.

Packages

BRONZE

10 Hours Per Month


Perfect for "just take this one thing off my plate"


£350

SILVER

15 Hours Per Month


For when the list is getting out of hand


£525

GOLD

20 Hours Per Month


Serious support for serious sanity


£700


The kind of stuff that gets handled

• Inbox taming
• Invoicing
• Booking systems
• CRM babysitting

• Payment chasing 
• Xero reconciliation
• Client comms
• All the things you keep moving to "next week"

Ready to reclaim your evenings?

Book a free discovery call. No pressure, no sales pitch — just a chat to see if this makes sense for you.

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Credit Control Services

Get paid. Without the awkwardness.

You did the work. You sent the invoice. And now... crickets. Or worse — the "cheque's in the post" crowd. Chasing money is exhausting. It's awkward. And honestly? You've got better things to do. Let someone else be professionally persistent (and polite... mostly) so your cash flow stops being a guessing game.

Pick the level of backup you need:

Credit Control Essentials

"A gentle nudge"


What you get:

• Monthly statements to all your customers
• One round of polite reminder emails
• Payment updates logged
• Monthly summary so you know where you stand
• Email-only (keeping it low-key)

Perfect if: Your clients mostly pay on time but need the occasional "ahem, remember this?"


£120/month

Credit Control Standard

"Proper chasing, done properly"


What you get:

• Monthly statements
• Weekly chasing — emails AND phone calls
• Persistent (but still polite) follow-up
• Payments allocated in Xero or QuickBooks
• Risky accounts flagged before they become a problem
• Clear monthly debtor report

Perfect if: You want someone else to do the chasing so you never have to have "that conversation" again.


£275/month

Credit Control Pro

"Take it. All of it. I never want to think about this again."


What you get:

• Everything in Standard
• Unlimited chasing — email, phone, SMS, carrier pigeon if needed
• Payment plans set up and managed
• Weekly reporting with aged debtor insights
• Debt collection liaison when things get serious
• Custom escalation procedures
• Priority response times

Perfect if: You want to walk away from credit control completely and know it's in safe hands.


£495/month


Credit Control Reset Package (One-Off)

"Help. It's all gone a bit... feral."


Got a backlog? Invoices from months ago that you've been "meaning to chase"? No judgement. Let's sort it.

• Full review of every overdue invoice
• Clean, accurate debtor list created
• Bulk statements sent out
• Two rounds of chasing completed
• Phone calls to your key overdue accounts
• Summary of what happened and what to do next
• Debt collection referral if needed

Optional Extras:
• Process setup to stop this happening again (+£75)
• Payment terms rewrite (+£45)
• Xero/QuickBooks catch-up work (+£60/hr)

Perfect if: You need a clean slate, fast action, and a plan to stop the chaos coming back.


£300 base + £5 per overdue invoice, or £395 flat fee for up to 50 invoices


Ready to stop losing sleep over unpaid invoices?

Book a free discovery call and let's figure out the best way to get your cash flowing again.

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LET'S GET STARTED

If you would like a no-obligation consultation to find out more about how my services can be of benefit to your business, then please contact me and I will be happy to discuss your requirements and answer any questions you might have.

Get in Touch
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Princess P.A. Limited. Company number 12727392